Stakeholder Engagement

Potential Benefits of Stakeholders

• Fostering Job Stability
• Promoting Occupational Health and Safety
• Guaranteeing Equitable Compensation and Benefits
• Providing Career Advancement Opportunities
• Allocating Individual Training Budgets

Approaches and Frequencies for Engagement

• Utilizing CKPower's Digital Platform: CKPower Mobile Application
• Implementing Digital Signage Displays which are available at every office and power plants
• Organizing Annual Town Hall Meetings
• Conducting Employee Engagement Surveys every 2 years/time
• Offering Whistleblowing and Complaint Channelson CKPower’s website

Issues of Interest and Expectations

• Ensuring fair and equal compensation, welfare and benefits, without discrimination.
• Ensuring Safe and Healthy Working Conditions
• Facilitating Competency-Based Development Training.
• Creating Opportunities for Career Growth and Security

Response Actions to Address Stakeholder Issues

• Providing reasonable compensation and benefits which are comparable to that offered by other companies in the same industry, as well as fair and equal treatment of all employees, without discrimination.
• Enhancing Digital Technology Systems for employees’ convenience.
• Investing in Employee Development.
• Adhering to international occupational health and safety standards.

Potential Benefits of Stakeholders

• Assurance of continuous, full-capacity electricity distribution as per the Power Purchase Agreement.
• Swift resolution to any occurring issues.
• Ensuring facilitation in knowledge transfer to help boost trust in CKPower.

Engagement Approaches and Frequencies

• Annual customer meeting
• Annual satisfaction survey
• Customer contact center through CKPower’s website
• Customer training
• Whistleblowing and complaints channels on CKPower’s website

Issues of Interest/Expectations

• Providing high-quality services in sufficient quantities as mutually agreed.
• Operating the business with integrity and transparency on the path to sustainability.
• Non-discrimination against customers.
• Data privacy care.

Actions in Response to Stakeholder Issues

• Maintaining the service quality to customers’ satisfaction while improving the service quality.
• Conducting satisfaction surveys to optimize internal processes for delivery of better products and services to customers.
• Operating the business efficiently and ensuring continuous improvement.

Potential Benefits for Stakeholders

• Assurance of continuous, full-capacity electricity distribution as per the Power Purchase Agreement.
• Swift resolution to any occurring issues.
• Facilitation of knowledge transfer to reinforce trust in CKPower.

Engagement Approaches and Frequencies

• Annual Ordinary General Meeting of Shareholders (1 time/year).
• Extraordinary General Meeting of Shareholders (1 time/year).
• Publication of Form 56-1 One Report (1 time/year).
• Company Snapshot updates on the SET’s website (4 times/ year)
• Analyst Meeting (4 times/ year)
• Participation in Opportunity Day activities of the Stock Exchange of Thailand (1 time/year).
• Access to whistleblowing and complaint channels via CKPower's website.
• Additional meetings as necessary.

Issues of Interest/Expectations

• Ensuring executives’ and employees’ understanding of the external stakeholders’ expectations.
• Maintaining transparency and compliance with the SET requirements and information disclosure criteria.
• Upholding equitable treatment of investors and shareholders.
• Sustaining business growth and budget allocation for new projects, while maintaining financial stability and generating robust profits.

Actions in Response to Stakeholder Issues

• Cooperating with relevant agencies to enhance communication and operational efficiency sustainably.
• Commitment to information disclosure in compliance with international practices and regulatory requirements, ensuring accuracy and transparency.
• Conducting activities and organizing meetings to encourage direct stakeholder engagement, facilitating open dialogue with CKPower.
• Pursuit of co-investment opportunities with business partners to diversify investment avenues and fortify business resilience.

Stakeholder Engagement in 2022

CKPower engaged in a series of activities aimed at equipping shareholders and potential investors with enhanced understanding of the company's business operations, thereby facilitating informed analysis and investment decisions. These efforts aimed to align the perceived fair value of the company with its actual value.

1) Quarterly Analyst Meetings

CKPower organizes quarterly analyst meetings to apprise securities analysts and fund managers of the variables impacting its quarterly operating results on a year-over-year basis, as well as its future business strategies and directions. These meetings provided attendees with a platform to directly engage with the company, bolstering the mutual understanding between CKPower, its investors, and shareholders. Through these meetings, CKPower gains insights that are beneficial to its business development. The Company aims to achieve a minimum attendance of 15 securities analysts and fund managers for each meeting and requires the attendants to register and complete a satisfaction survey so as to improve subsequent meetings.

In 2022, CKPower held four quarterly analyst meetings. Satisfaction surveys revealed an average satisfaction rate of 96.7%, indicative of the meetings' effectiveness. These surveys also indicated that the attendees developed more profound comprehension of the Company's businesses.

2) SET Opportunity Day

In September 2022, CKPower participated in the SET Opportunity Day hosted on the SET's platform. This event served as a direct communication channel for the company to engage with key target groups , including shareholders, minority shareholders, and other interested parties During this session, CKPower discussed elements affecting its operational results and disclosed its future business strategies and directions. The platform also offered an opportunity for shareholders and potential investors to pose direct questions to the company, promoting transparent and effective communication.

3) Company Visits / One-on-one Meetings

CKPower extends opportunities for both Thai and international securities analysts and fund managers an opportunity to make an appointment to meet with its executives These sessions allow detailed discussions about the company's business overview, factors influencing its quarter-over-quarter performance, future strategies, directions, and any other topics of interest. To accommodate varying needs, CKPower conducts these meetings both virtually and in-person. However, to ensure compliance with good corporate governance principles, CKPower refrains from scheduling any such visits and meetings during a period of one month prior to the disclosure of its quarterly or annual financial statements to the Stock Exchange of Thailand (silent period). In 2022, a total of company visits/ one-on-one meetings were held.

4) Non-deal Roadshow s Meeting

CKPower actively participates in domestic and international roadshows to foster connections between its executives and Thai and international fund managers. These platforms enhance stakeholders' understanding of CKPower's overall operations and offer executives an opportunity to disseminate information about current and future business strategies and directions, as well as address various queries. Meetings are conducted in both one-on-one and one-on-group formats and both virtually and in person to suit the preferences of fund managers. In 2022, CKPower attended several non-deal roadshows which were Thailand Focus, organized by the Stock Exchange of Thailand, and XPCL Debentures Roadshow.

Potential Benefits of Stakeholders

• Ensuing income generation and the improved quality of life for the people living surrounding the power plants.
• Ensuring the least potential impacts from the business on the communities and society.
• Ensuring operations without violation of relevant laws and regulations.

Engagement Approaches and Frequencies

• Community engagement and community survey
• Various CSR activities
• Participation in the government network
• Whistleblowing and complaint channels on CKPower’s website

Issues of Interest/Expectations

• Creating positive impacts to the communities and environment.
• Ensuring mitigation of social and environmental impacts that may arise from CKPower’s operations.
• Ensuring respect for the community’s fundamental rights.
• Ensuring good cooperation between the communities and CKPower.
• Ensuring transparent and auditable management procedures.

Actions in Response to Stakeholder Issues

• Operating the business with due care to prevent and minimize potential impacts on the communities and environment.
• Appointing a specific working unit responsible for social and environmental management surrounding the power plants.
• Strictly complying with relevant laws.
• Controlling environmental quality beyond the standard defined by law.
• Following up news from media and applying the same to the planning process.
• Ensuring regular communication of facts and up-to-date information.

Stakeholder Engagement in 2022

• Social and Community care activities.
• Range of Corporate Social Responsibility activities

Potential Benefits of Stakeholders

• Ensuing income generation and the improved quality of life of people in the areas adjacent to the power plants.
• Ensuring the least potential impacts from the business on the communities and society.
• Ensuring operations without violation of relevant laws and regulations

Engagement Approaches and Frequencies

• Vendor listing process
• Satisfaction survey
• Quarterly Conference Analysis
• Whistleblowing and complaint channels on CKPower’s website

Issues of Interest/Expectations

• Ensuring transparent and fair procurement and supply.
• Ensuring prompt and reliable payments.
• Having personal data leakage prevention system in place.
• Providing opportunities for sustainable development and growth.

Actions in Response to Stakeholder Issues

• Defining the Suppliers’ Code of Conduct with a focus on the ESG dimension together with an inspection and assessment of ESG issues.
• Maintaining the trust in the transparent procurement procedures to stay at high level all times.
• Establishing payment procedures to facilitate prompt payment.

Stakeholder Engagement in 2022

• Activities related to supply chain management.

Potential Benefits of Stakeholders

• Providing cooperation in various related matters
• Ensuring full compliance with regulations.
• Joining a private alliance network.
• Having a good relationship.

Issues of Interest/Expectations

• Completely complying with all laws and regulations.
• Providing cooperation in promoting sustainability as a whole.
• Overseeing CKPower’s operations to prevent social and environmental impacts.
• Participating in relevant projects/activities/knowledge sharing.
• Driving the organization in the direction of the Sustainable Development Goals and addressing government policies.

Issues of Interest/Expectations

• Completely complying with all laws and regulations.
• Providing cooperation in promoting sustainability as a whole.
• Overseeing CKPower’s operations to prevent social and environmental impacts.
• Participating in relevant projects/activities/knowledge sharing.
• Driving the organization in the direction of the Sustainable Development Goals and addressing government policies.

Actions in Response to Stakeholder Issues

• Disclosing all relevant information for mutual trust.
• Participating in all matters relating to sustainability.
• Strengthening cooperation and relationships with all regulatory bodies.